Trying to upload an avatar photo...

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SeekerDraconis
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Re: Trying to upload an avatar photo...

Post by SeekerDraconis » 22 Jan 2014, 19:28

Perturbee wrote:
SeekerDraconis wrote:When posting an image on the forum this is my process:
Upload Attachment > Gallery > filename then shows up with a JPEG extension > I then choose Add File > then I receive the message: "The image file you tried to attach is invalid."
The images I post are pictures I take while playing Sims FreePlay using the in game camera option. My device is an Asus Transformer Pad with Android 4.2

[Edit] But when I transfer the images to my PC I am able to post them on the forum.
It is really weird, I have a Transformer TF300T and used the gallery to do exactly the same (From The Sims Photos) and get no complaints. I also tried using ES File Explorer and a few others, I can't get it to fail. If you do have the Asus File Manager, can you try with that? (I removed it from my tablet, I like ES better).
The board does recognise: gif, jpeg, jpg, png, tga, tiff and tiff as extensions.

I also tried on my Nexus 7, no problems there either.

Is there any chance that your Gallery might be trying to upload filename.jpg.thumb?
Other than that, I'm really at a loss why it fails from your tablet, but works with the same image from PC.

Oh, by the way, this has nothing to do with the avatar issue, that was a bug in the avatar resizer.
That is weird because I have the exact same tablet, Transformer TF300T, I will try it with the file manger instead and let you know how it goes. You've also given me the incentive to use ES File Explorer on my tablet. I've always preferred it as a file manager and use it on my phone.

Many, many thanks for looking into this for me. You are the best! :D
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SeekerDraconis
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Re: Trying to upload an avatar photo...

Post by SeekerDraconis » 22 Jan 2014, 20:05

Perturbee, just wanted to let you know I tried but still unable to upload images from my tablet to the forum. :( With the Asus File Manager, I get the same message that I mentioned above. When I used ES File Explorer, I get the message "The Uploaded File is Empty." I know there is nothing you can do because you've been unable to repeat the problem but I wanted to let you know what happened.
Thanks again for trying. :)
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Perturbee
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Re: Trying to upload an avatar photo...

Post by Perturbee » 23 Jan 2014, 10:47

SeekerDraconis wrote:Perturbee, just wanted to let you know I tried but still unable to upload images from my tablet to the forum. :( With the Asus File Manager, I get the same message that I mentioned above. When I used ES File Explorer, I get the message "The Uploaded File is Empty." I know there is nothing you can do because you've been unable to repeat the problem but I wanted to let you know what happened.
Thanks again for trying. :)
One more thing to try :)

Open ES, go to your Pictures/Sims Photos folder and change the view to see the actual file size. If the size is anything but 0, copy one of them over to another location, for example to Downloads. Maybe uploading from there works.
ES_Settings.jpg
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SeekerDraconis
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Re: Trying to upload an avatar photo...

Post by SeekerDraconis » 23 Jan 2014, 16:50

Perturbee wrote:
One more thing to try :)

Open ES, go to your Pictures/Sims Photos folder and change the view to see the actual file size. If the size is anything but 0, copy one of them over to another location, for example to Downloads. Maybe uploading from there works.
The attachment ES_Settings.jpg is no longer available
WOW! Perturbee you are the best! :D It worked! :D

[Edit] Thank you! :D (In my rush to prepare for the update, I forgot my manners. :oops: )
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Last edited by SeekerDraconis on 23 Jan 2014, 23:30, edited 1 time in total.
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HFN: Starter Home
HH: #2 Diver's Way
Pets, Frisbee: #1 East Oceanside
Pool: #3 East Oceanside
Woodwork & Fashion Benchs: #21 West Side (nxt to Starter Home)
3 Star Instruments: Teen Mansion @ Bliss Drive, Island

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Akmawmaw
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Re: Trying to upload an avatar photo...

Post by Akmawmaw » 23 Jan 2014, 19:10

Thanks so very much, Perturbee!! So happy to have abandoned the red rabbit icon!! You're the best! You've made this game sooooo much more enjoyable for me through this forum!
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