Need to vent
Posted: 06 Aug 2018, 20:24
I'm super irritated and need to vent to people who might understand why I'm so frustrated. I was in Sims Freeplay looking at bundles in the online store and started to buy one, but changed my mind and pressed cancel. A little notice popped up saying if I made an in-app purchase in the next 24 hours I'd get $1 off my purchase. I almost never spend real money on the Sims so I figured what the heck and bought the bundle. I actually bought two but that doesn't matter.
Long story short, I didn't get the $1 off and after going back and forth with Google support, they won't honor the discount and they won't refund my money, which I wouldn't have spent if there wasn't a discount offered. I even went into my second game and got the same pop up message, took a screenshot and included that in the email, but that didn't help. They suggest I ask Firemonkeys for a refund, but I feel bad doing that because it's not their fault Google sucks.
Anyone else have anything like this happen? I don't think this is an actual scam of Google's (although, it is a good way to get people to spend money, I just think Google is too big to do something so shady and petty), I just think it was a glitch of some sort and they won't do anything about it. I know it's only a dollar, but I wouldn't have bought either bundle if it wasn't for the discount. Grrr. Argh! So annoyed.
Long story short, I didn't get the $1 off and after going back and forth with Google support, they won't honor the discount and they won't refund my money, which I wouldn't have spent if there wasn't a discount offered. I even went into my second game and got the same pop up message, took a screenshot and included that in the email, but that didn't help. They suggest I ask Firemonkeys for a refund, but I feel bad doing that because it's not their fault Google sucks.
Anyone else have anything like this happen? I don't think this is an actual scam of Google's (although, it is a good way to get people to spend money, I just think Google is too big to do something so shady and petty), I just think it was a glitch of some sort and they won't do anything about it. I know it's only a dollar, but I wouldn't have bought either bundle if it wasn't for the discount. Grrr. Argh! So annoyed.