Pet Collars won't equip
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- mockingbird288z
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Re: Pet Collars won't equip
I tried to add a collar on a pet on my android device and it worked like normal. I still can't place a new collar on any pets with my iPad or iPhone, though.
HFN: 22 West Side -- Includes dog and cat
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Lakeside Christmas Update
Re: Pet Collars won't equip
I just added a collar on one of my cats on my iPad. It worked as it should.
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- mockingbird288z
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Re: Pet Collars won't equip
I found a way to get the collars to show on my pets. I hope it works for everyone else who also has this problem!
Start with trying to place the collar on a pet although it doesn't show up on the pet: Then you switch the to then hats and headwear section, the collar will still not be there: Select one of the options and it will be applied along with the collar: Then you can remove the headwear (if you want to), the collar will stay: Go back to the collar section and the collar is finally applied: You can accept the purchase and the collar will stay on your pet this time: Empie can now finally go to the pet park: This works on both my iPad and my iPhone. I first uninstalled the game on my iPhone and reinstalled it to see if that would fix the issue but it didn't.
Start with trying to place the collar on a pet although it doesn't show up on the pet: Then you switch the to then hats and headwear section, the collar will still not be there: Select one of the options and it will be applied along with the collar: Then you can remove the headwear (if you want to), the collar will stay: Go back to the collar section and the collar is finally applied: You can accept the purchase and the collar will stay on your pet this time: Empie can now finally go to the pet park: This works on both my iPad and my iPhone. I first uninstalled the game on my iPhone and reinstalled it to see if that would fix the issue but it didn't.
HFN: 22 West Side -- Includes dog and cat
Lakeside Christmas Update
Lakeside Christmas Update
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- Sim Toddler
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Re: Pet Collars won't equip
Thank you mockingbird288z, this worked for me too. I couldn't retrieve collars already bought but new ones show up now
Re: Pet Collars won't equip
And the response to my ticket to Firemonkeys was to do just what you had suggested here, which I told them about. Then later in the ticket they suggested I do this in order to get collars to apply and considered it closed.
GC = chamilet (Glee characters) Please mention Sims
GC = LeslieGurun76 (Whovian characters) Please mention Sims
GC = LeslieGurun76 (Whovian characters) Please mention Sims
- mockingbird288z
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Re: Pet Collars won't equip
You're welcome!UnderCover Sim wrote:Thank you mockingbird288z, this worked for me too. I couldn't retrieve collars already bought but new ones show up now
Seriously!? They consider it closed because we've found a workaround? They probably won't even try and fix it then.chamilet wrote:And the response to my ticket to Firemonkeys was to do just what you had suggested here, which I told them about. Then later in the ticket they suggested I do this in order to get collars to apply and considered it closed.
HFN: 22 West Side -- Includes dog and cat
Lakeside Christmas Update
Lakeside Christmas Update
Re: Pet Collars won't equip
Yep. I told them it wouldn't help people who hadn't figured out the workaround, but I guess they have bigger fish to fry.mockingbird288z wrote:You're welcome!UnderCover Sim wrote:Thank you mockingbird288z, this worked for me too. I couldn't retrieve collars already bought but new ones show up now
Seriously!? They consider it closed because we've found a workaround? They probably won't even try and fix it then.chamilet wrote:And the response to my ticket to Firemonkeys was to do just what you had suggested here, which I told them about. Then later in the ticket they suggested I do this in order to get collars to apply and considered it closed.
GC = chamilet (Glee characters) Please mention Sims
GC = LeslieGurun76 (Whovian characters) Please mention Sims
GC = LeslieGurun76 (Whovian characters) Please mention Sims