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Had to repurchase many outfits after high school update

Posted: 24 Aug 2017, 14:52
by JustinsRide146
When one of my sims aged to senior during the high school quest, when I made her browse a wardrobe, I noticed that I'm missing many clothes to choose from that I had before I updated. When I go to the clothing store, there was many clothes from all age groups that I had to repurchase. Seniors, I had to literally buy everything again.

I've even lost several clothing from in app purchases. Some of the other clothes from some of the same sets were still there though.

Re: Had to repurchase many outfits after high school update

Posted: 24 Aug 2017, 16:56
by SKatF
JustinsRide146 wrote:
24 Aug 2017, 14:52
When one of my sims aged to senior during the high school quest, when I made her browse a wardrobe, I noticed that I'm missing many clothes to choose from that I had before I updated. When I go to the clothing store, there was many clothes from all age groups that I had to repurchase. Seniors, I had to literally buy everything again.

I've even lost several clothing from in app purchases. Some of the other clothes from some of the same sets were still there though.
For the ones you bought, did you try "restore purchases"

Re: Had to repurchase many outfits after high school update

Posted: 24 Aug 2017, 17:29
by JustinsRide146
It says that I already did. But I don't have them. I think because it's partially there. But missing some outfits

Re: Had to repurchase many outfits after high school update

Posted: 24 Aug 2017, 17:51
by ErinPW
I have checked my ingame clothing store - no changes there, and I'm not missing clothes from online store purchases.

To me it looks like your game has a bug, that needs to be corrected by the support. Did players complain at the offical FB page? If yes, it may be corrected faster.

Regarding the restore button: It doesn't work for most of the special packs for a while already. If a player starts over with a new game, they need to submit a support ticket.

Re: Had to repurchase many outfits after high school update

Posted: 24 Aug 2017, 20:50
by bloodredroses01
ErinPW wrote:
24 Aug 2017, 17:51
Regarding the restore button: It doesn't work for most of the special packs for a while already. If a player starts over with a new game, they need to submit a support ticket.
This could be a very bad thing for me because I haven't kept track of what on-line bundles I've bought. :shock: :o :?