Had to repurchase many outfits after high school update

All the Sims Freeplay discussions can be held here.
Post Reply
JustinsRide146
Banned
Posts: 14
Joined: 19 Jul 2017, 17:42

Had to repurchase many outfits after high school update

Post by JustinsRide146 » 24 Aug 2017, 14:52

When one of my sims aged to senior during the high school quest, when I made her browse a wardrobe, I noticed that I'm missing many clothes to choose from that I had before I updated. When I go to the clothing store, there was many clothes from all age groups that I had to repurchase. Seniors, I had to literally buy everything again.

I've even lost several clothing from in app purchases. Some of the other clothes from some of the same sets were still there though.

SKatF
Sim Adult
Sim Adult
Posts: 715
Joined: 08 Dec 2015, 22:58

Re: Had to repurchase many outfits after high school update

Post by SKatF » 24 Aug 2017, 16:56

JustinsRide146 wrote:
24 Aug 2017, 14:52
When one of my sims aged to senior during the high school quest, when I made her browse a wardrobe, I noticed that I'm missing many clothes to choose from that I had before I updated. When I go to the clothing store, there was many clothes from all age groups that I had to repurchase. Seniors, I had to literally buy everything again.

I've even lost several clothing from in app purchases. Some of the other clothes from some of the same sets were still there though.
For the ones you bought, did you try "restore purchases"

JustinsRide146
Banned
Posts: 14
Joined: 19 Jul 2017, 17:42

Re: Had to repurchase many outfits after high school update

Post by JustinsRide146 » 24 Aug 2017, 17:29

It says that I already did. But I don't have them. I think because it's partially there. But missing some outfits

User avatar
ErinPW
Moderator
Moderator
Posts: 3509
Joined: 10 Sep 2013, 10:41
Location: Germany, UTC +2

Re: Had to repurchase many outfits after high school update

Post by ErinPW » 24 Aug 2017, 17:51

I have checked my ingame clothing store - no changes there, and I'm not missing clothes from online store purchases.

To me it looks like your game has a bug, that needs to be corrected by the support. Did players complain at the offical FB page? If yes, it may be corrected faster.

Regarding the restore button: It doesn't work for most of the special packs for a while already. If a player starts over with a new game, they need to submit a support ticket.
Downtown High, 5.32.1
iOS 10.3.3

Kitten and play box 2 West Oceanside
HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

bloodredroses01
Sim Pre-teen
Sim Pre-teen
Posts: 223
Joined: 18 Sep 2014, 13:26
Location: NorthEast Texas

Re: Had to repurchase many outfits after high school update

Post by bloodredroses01 » 24 Aug 2017, 20:50

ErinPW wrote:
24 Aug 2017, 17:51
Regarding the restore button: It doesn't work for most of the special packs for a while already. If a player starts over with a new game, they need to submit a support ticket.
This could be a very bad thing for me because I haven't kept track of what on-line bundles I've bought. :shock: :o :?
Morgan Rose
GameCenter: BloodRedRoses01
Wedding update

Post Reply