https://simsfp.perturbee.net:443/
I have the current update for the game (I was hoping it would shake something loose but it didn’t) I do not have my game connected to Facebook it’s only connected through Game Center. I’ve tried logging out and logging back in and that hasn’t helped. Awhile back I was having trouble with my Game Center not connecting to the server, but it eventually worked itself out. And now it just won’t download. I’m so confusedcontrarysims wrote: ↑09 Dec 2017, 13:12
I see you're on iOS, is your save via Facebook? Maybe check if you're signed in on the Facebook app and check in your phone's permission settings that Sims Freeplay has permission to access your Facebook account.
Here are some steps you could try.Starlight wrote: ↑09 Dec 2017, 21:43I have the current update for the game (I was hoping it would shake something loose but it didn’t) I do not have my game connected to Facebook it’s only connected through Game Center. I’ve tried logging out and logging back in and that hasn’t helped. Awhile back I was having trouble with my Game Center not connecting to the server, but it eventually worked itself out. And now it just won’t download. I’m so confusedcontrarysims wrote: ↑09 Dec 2017, 13:12
I see you're on iOS, is your save via Facebook? Maybe check if you're signed in on the Facebook app and check in your phone's permission settings that Sims Freeplay has permission to access your Facebook account.
Ah, no idea in that case. Ive never used game center. I'm generally an android user. It's probably worth putting a support ticket to firemonkeys.Starlight wrote: ↑09 Dec 2017, 21:43I have the current update for the game (I was hoping it would shake something loose but it didn’t) I do not have my game connected to Facebook it’s only connected through Game Center. I’ve tried logging out and logging back in and that hasn’t helped. Awhile back I was having trouble with my Game Center not connecting to the server, but it eventually worked itself out. And now it just won’t download. I’m so confusedcontrarysims wrote: ↑09 Dec 2017, 13:12
I see you're on iOS, is your save via Facebook? Maybe check if you're signed in on the Facebook app and check in your phone's permission settings that Sims Freeplay has permission to access your Facebook account.
I tried all of your tips and unfortunately none of them worked. I sent a help ticket to Firemonkeys earlier, but they haven’t been able to help me. They can’t find my game in the cloud without a player ID and since I can’t get into my game, I can’t find my ID. I was told I have to start over, which I seriously do not want to do. After Over 2 years of playing I just can’t start overErinPW wrote: ↑09 Dec 2017, 22:03Here are some steps you could try.Starlight wrote: ↑09 Dec 2017, 21:43I have the current update for the game (I was hoping it would shake something loose but it didn’t) I do not have my game connected to Facebook it’s only connected through Game Center. I’ve tried logging out and logging back in and that hasn’t helped. Awhile back I was having trouble with my Game Center not connecting to the server, but it eventually worked itself out. And now it just won’t download. I’m so confusedcontrarysims wrote: ↑09 Dec 2017, 13:12
I see you're on iOS, is your save via Facebook? Maybe check if you're signed in on the Facebook app and check in your phone's permission settings that Sims Freeplay has permission to access your Facebook account.
Force close all apps = doubletap the home button and whipe them up
Reboot your device = press the home button and on/off button at the same time until the apple appears
Wait a few minutes before opening the game again.
If this didn‘t help, you could try re-installing the game. If you still can‘t go ahaid, you may need help from the Firemonkeys.
https://help.firemonkeys.com.au/hc/en-us
Hope, you‘ll get your game back soon!
Starlight wrote: ↑10 Dec 2017, 19:04 [...]
I tried all of your tips and unfortunately none of them worked. I sent a help ticket to Firemonkeys earlier, but they haven’t been able to help me. They can’t find my game in the cloud without a player ID and since I can’t get into my game, I can’t find my ID. I was told I have to start over, which I seriously do not want to do. After Over 2 years of playing I just can’t start over
I gave it a shot and tried downloading it on another device but it still didn’t work. Unless a miracle happens, it looks like this is the end of the line. Thank you for your helpErinPW wrote: ↑10 Dec 2017, 20:47Starlight wrote: ↑10 Dec 2017, 19:04 [...]
I tried all of your tips and unfortunately none of them worked. I sent a help ticket to Firemonkeys earlier, but they haven’t been able to help me. They can’t find my game in the cloud without a player ID and since I can’t get into my game, I can’t find my ID. I was told I have to start over, which I seriously do not want to do. After Over 2 years of playing I just can’t start over
One more thing to try is to download your saved data to another device. Now I‘m out of ideas