Crashes in Sim Springs/Sandy Suburbs

All information about updates!
(Quests, new stuff, other features!)
Two of Six
Newborn Sim
Newborn Sim
Posts: 3
Joined: 11 Apr 2019, 19:03

Re: Crashes in Sim Springs/Sandy Suburbs

Post by Two of Six »

I also submitted an online support request. Today I received 200 SP. 👍🏻🙂
amberkat
Sim Toddler
Sim Toddler
Posts: 69
Joined: 08 Apr 2014, 13:59

Re: Crashes in Sim Springs/Sandy Suburbs

Post by amberkat »

amberkat wrote: 09 Jul 2021, 00:15
mudgenie wrote: 06 Jul 2021, 05:47
amberkat wrote: 05 Jul 2021, 19:42 having spent 200 of my 220 social points, I hope they fix this problem soon. Will take a break before starting arid apartment.
Did you put in a ticket with the Sims Firemonkeys (help)? They will give over a hundred SPs if you let them know that you are experiencing this bug.
I did, but so far only 'we know about the problem and working on a fix' non answer. No SPs :(
Just received 100SP. Not want I spent, but better than nothing. :(
User avatar
ErinPW
Moderator
Moderator
Posts: 5177
Joined: 10 Sep 2013, 10:41
Location: Germany, UTC +2

Re: Crashes in Sim Springs/Sandy Suburbs

Post by ErinPW »

amberkat wrote: 12 Jul 2021, 15:16 [v]

Just received 100SP. Not want I spent, but better than nothing. :(
As most people were posting they got 200 SP I‘d ask for more. (Maybe, it was a typing error.)
Keep safe! <3

Maximalist Safari, 5.63.0
iOS 14.7.1

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View
amberkat
Sim Toddler
Sim Toddler
Posts: 69
Joined: 08 Apr 2014, 13:59

Re: Crashes in Sim Springs/Sandy Suburbs

Post by amberkat »

ErinPW wrote: 12 Jul 2021, 17:46
amberkat wrote: 12 Jul 2021, 15:16 [v]

Just received 100SP. Not want I spent, but better than nothing. :(
As most people were posting they got 200 SP I‘d ask for more. (Maybe, it was a typing error.)
Not a typing error. 2 hours later they gave me another 150SP so I finally got all of it.
User avatar
ErinPW
Moderator
Moderator
Posts: 5177
Joined: 10 Sep 2013, 10:41
Location: Germany, UTC +2

Re: Crashes in Sim Springs/Sandy Suburbs

Post by ErinPW »

amberkat wrote: 20 Jul 2021, 12:22
ErinPW wrote: 12 Jul 2021, 17:46
amberkat wrote: 12 Jul 2021, 15:16 [v]

Just received 100SP. Not want I spent, but better than nothing. :(
As most people were posting they got 200 SP I‘d ask for more. (Maybe, it was a typing error.)
Not a typing error. 2 hours later they gave me another 150SP so I finally got all of it.
That‘s great! I‘m happy they corrected their error!
Keep safe! <3

Maximalist Safari, 5.63.0
iOS 14.7.1

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View
Chasityleawelch
Newborn Sim
Newborn Sim
Posts: 2
Joined: 06 Jul 2021, 22:43

Aug 17, 2021 Crashes in Sim Springs/Sandy Suburbs

Post by Chasityleawelch »

Now it's crashing while I'm completing community tasks and I'm having to start them all over again. It's happened 3 times today.
User avatar
kenward
Sim Toddler
Sim Toddler
Posts: 32
Joined: 04 Oct 2015, 15:47

Re: Crashes in Sim Springs/Sandy Suburbs

Post by kenward »

Like everyone else I'm having the same issue. I noticed that the computer in Tumbleweed tearce is in the basement. I also was using arid apartments. I'm wondering if it has something to do with sims having to leave the 1st floor to complete the task. I'm currently have all the sims on the first floor of the apartments as well as the library.
User avatar
kenward
Sim Toddler
Sim Toddler
Posts: 32
Joined: 04 Oct 2015, 15:47

Re: Crashes in Sim Springs/Sandy Suburbs

Post by kenward »

Once they fix the issues. They should remove the deadline extension fee.
Post Reply