[QUEST] Snow Problem

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Synky
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Re: [QUEST] Snow Problem

Post by Synky » 09 Sep 2018, 15:50

I am also having the problem of not being able to persuade the grouch.

Any ideas? Thanks.
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ErinPW
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Re: [QUEST] Snow Problem

Post by ErinPW » 09 Sep 2018, 17:47

That seems to be a bug that needs to be reported at the Firemonkeys' Help Center.

Here's the link: https://help.firemonkeys.com.au/hc/en-us
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parakiss
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Re: [QUEST] Snow Problem

Post by parakiss » 10 Sep 2018, 07:01

I heard FM has been made aware of the issue and supposedly working on it. I feel sorry for those who have issues with that. Just want to get the quest done and back to doing other 7 days quest.
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simgrrl
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Re: [QUEST] Snow Problem

Post by simgrrl » 10 Sep 2018, 08:01

It has been fixed! I did send a ticket after posting here. Unfortunately tho, this problem made me 2 days behind. I hope I still finish this.
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copperwood
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Re: [QUEST] Snow Problem

Post by copperwood » 10 Sep 2018, 15:47

They ask people to let them know if you were affected by this problem. Probably to make it uo to those players.
UPDATE: This issue has been fixed!

Were you effected by this issue? Please get in touch with our Support Team here: https://t.co/psb5T8oRF0
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parakiss
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Re: [QUEST] Snow Problem

Post by parakiss » 11 Sep 2018, 06:31

copperwood wrote:
10 Sep 2018, 15:47
They ask people to let them know if you were affected by this problem. Probably to make it uo to those players.
UPDATE: This issue has been fixed!

Were you effected by this issue? Please get in touch with our Support Team here: https://t.co/psb5T8oRF0
I saw people saying they were compensated with 20 LP. Doubt that's enough but that's something I guess.
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Madlyaddicted
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Re: [QUEST] Snow Problem

Post by Madlyaddicted » 12 Sep 2018, 19:29

I am redoing this Quest and have 4 days to go but once again there is no way I’m going to unlock the chalet!!! Everything just takes too long. 😩😩😩😩😩
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Kristenv1980
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Re: [QUEST] Snow Problem

Post by Kristenv1980 » 29 Sep 2018, 01:12

I finished the quest with half a day to spare. I unlocked and built the Snow Chalet, however none of the furniture, windows, floor coverings, etc., I unlocked during the quest are showing up in my Home Store.

Is anyone else having this problem? I’m very annoyed considering the time, energy and LPs I expended to finish this quest in time.
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mockingbird288z
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Re: [QUEST] Snow Problem

Post by mockingbird288z » 29 Sep 2018, 04:06

Kristenv1980 wrote:
29 Sep 2018, 01:12
I finished the quest with half a day to spare. I unlocked and built the Snow Chalet, however none of the furniture, windows, floor coverings, etc., I unlocked during the quest are showing up in my Home Store.

Is anyone else having this problem? I’m very annoyed considering the time, energy and LPs I expended to finish this quest in time.
I would submit a ticket to customer support.
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Kristenv1980
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Re: [QUEST] Snow Problem

Post by Kristenv1980 » 29 Sep 2018, 05:36

mockingbird288z wrote:
29 Sep 2018, 04:06
Kristenv1980 wrote:
29 Sep 2018, 01:12
I finished the quest with half a day to spare. I unlocked and built the Snow Chalet, however none of the furniture, windows, floor coverings, etc., I unlocked during the quest are showing up in my Home Store.

Is anyone else having this problem? I’m very annoyed considering the time, energy and LPs I expended to finish this quest in time.
I would submit a ticket to customer support.
I did over 12 hours ago and haven’t heard back. I’m hoping it’s just because of the weekend, that I haven’t heard back yet.
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