Unofficial Sims (Freeplay/Mobile) Forum

I'm getting an error message that says "Uh-oh the latest update has not installed correctly. Please contact Firemonkeys support. It's weird because the last update worked fine, I played 2 days ago and I haven't updated since. My game won't work on either my iPhone or iPad. I tried deleting the game and reloading it and that didn't work. I put in a ticket. Anyone else have this problem using iPhone? I haven't updated my iOS in awhile so maybe that is part of the problem? Any suggestions?

Hey wow, the Fire monkeys fixed it right away but they needed my player ID, luckily I had taken a screen shot of it years ago.