Game won't Launch

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mudgenie
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Joined: 24 Jan 2014, 18:31
Location: Arizona
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Game won't Launch

Post by mudgenie » 31 Jul 2019, 22:38

I'm getting an error message that says "Uh-oh the latest update has not installed correctly. Please contact Firemonkeys support. It's weird because the last update worked fine, I played 2 days ago and I haven't updated since. My game won't work on either my iPhone or iPad. I tried deleting the game and reloading it and that didn't work. I put in a ticket. Anyone else have this problem using iPhone? I haven't updated my iOS in awhile so maybe that is part of the problem? Any suggestions?
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Spirited Away Ghost hunting house below swim center on the left side
HFN at Starter house #22
Check out the house next to the volcano. :D
Pool Paradise Update

User avatar
mudgenie
Sim Adult
Sim Adult
Posts: 522
Joined: 24 Jan 2014, 18:31
Location: Arizona
x 64

Re: Game won't Launch

Post by mudgenie » 31 Jul 2019, 23:36

Hey wow, the Fire monkeys fixed it right away but they needed my player ID, luckily I had taken a screen shot of it years ago.
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Spirited Away Ghost hunting house below swim center on the left side
HFN at Starter house #22
Check out the house next to the volcano. :D
Pool Paradise Update

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