Lost 2/3 of my neighbors

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SKatF
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Joined: 08 Dec 2015, 22:58

Lost 2/3 of my neighbors

Post by SKatF »

Anyone else? I know some are folks who are no longer actively playing, at least at present. Has there been a purge of inactive players?

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simmare
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Joined: 14 Sep 2015, 19:53

Re: Lost 2/3 of my neighbors

Post by simmare »

Mine are still there, though mostly inactive
HFN 4 West Oceanside
HH 3 East Side
Level 55 achieved! 9/10/16

No Facebook, only GameCenter: MareZX1

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ErinPW
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Re: Lost 2/3 of my neighbors

Post by ErinPW »

Many players experience this. Currently it looks like inactive neighbors have disappeared if they have their games connected via Facebook. So far there is no official info from the Firemonkeys.

I have lost some FB neighbors, too. Knowing that some of them just take a break from the game I can contact them. I got one of them back already after she opened the game, logged out and back in with FB. Guess she also saved the game. Not sure whether players can download the game data if they had deleted the app :?

All of my Game Center friends are still there. For one of them I know for sure they didn’t play and save for at least 2 years.
Keep safe! <3

Eco Lifestyle, 5.54.1
iOS 13.5

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

Saoirse79
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Re: All of my Facebook friends are missing?

Post by Saoirse79 »

I have this issue now! I have forced close, logged out logged in again and all the advice but I have 4 friends on my party boat and the rest ( all Facebook ) have been missing for 2 days 😐

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ErinPW
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Re: Lost 2/3 of my neighbors

Post by ErinPW »

Saoirse79 wrote:
21 Jun 2020, 19:24
I have this issue now! I have forced close, logged out logged in again and all the advice but I have 4 friends on my party boat and the rest ( all Facebook ) have been missing for 2 days 😐
Welcome to the forum!

Many players do miss a part of their neighbors. We don’t know, yet, what’s going on :?

(I have moved your post to the suitable topic.)
Keep safe! <3

Eco Lifestyle, 5.54.1
iOS 13.5

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

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simmare
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Re: Lost 2/3 of my neighbors

Post by simmare »

Is this a Facebook issue or an SFP issue? I only ask because I don’t Facebook, all my friends are via Game Center and they’re all there.
HFN 4 West Oceanside
HH 3 East Side
Level 55 achieved! 9/10/16

No Facebook, only GameCenter: MareZX1

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ErinPW
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Re: Lost 2/3 of my neighbors

Post by ErinPW »

simmare wrote:
22 Jun 2020, 01:39
Is this a Facebook issue or an SFP issue? I only ask because I don’t Facebook, all my friends are via Game Center and they’re all there.
So far I only heard GC friends are still there and only FB friends are missing. So it seems it’s an SFP/FB issue.
Keep safe! <3

Eco Lifestyle, 5.54.1
iOS 13.5

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

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jaymart
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Re: Lost 2/3 of my neighbors

Post by jaymart »

I have only 4 out of 26 or so FB friends left in the game. All are still friends on FB so it is something in the game that cuts them off. Not sure how exactly it selects who to leave and who to remove, maybe inactive are removed or maybe who didn't update.
FB https://www.facebook.com/JayMartin1611
20 West Side: HFN (watch for fireworks)
Town updated to the latest version

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ErinPW
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Re: Lost 2/3 of my neighbors

Post by ErinPW »

SFP have posted an explanation.

On Facebook:


And also on Twitter

How bad is it if inaktive players don‘t show up on our Party Boats? To me it‘s not too bad. The friends who are taking a break from SFP will be back when they pick up the game again.
Keep safe! <3

Eco Lifestyle, 5.54.1
iOS 13.5

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

SKatF
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Joined: 08 Dec 2015, 22:58

Re: Lost 2/3 of my neighbors

Post by SKatF »

Well, I guess most of my game friends were inactive, and my real life Facebook friends don't play. So I will have to decide if I want to add new friends

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