Download of Cloud Save

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Arcadia
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Joined: 10 Sep 2013, 15:46

Download of Cloud Save

Post by Arcadia »

How long before you can download a prior save to the cloud. It says it been 22 hours and data matches.

Reason: I built a house, house finish and got no TV for it. Want to go back and download my prior save before it was finish to be there when it done. This is my 2nd house this has happened to.
hiser1974

Re: Download of Cloud Save

Post by hiser1974 »

I just had the same happen. To download from the cloud I reset my game.
And then downloaded from the cloud. Unfortunately that didn't make a difference, still no raise in town value.
So I submitted a ticket at the firemonkey's site, https://firemonkeys.zendesk.com/anonymous_requests/new

Be aware though that you lose all progress since the last save.
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Perturbee
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Re: Download of Cloud Save

Post by Perturbee »

Arcadia wrote:Want to go back and download my prior save before it was finish to be there when it done. This is my 2nd house this has happened to.
Tap the green (...) then the three dotted bars (middle left), next tap RESET GAME, confirm and your game starts over. Then pick Download Saved Game data, enter your login details and continue. You'll get a summary before entering your last saved game.

There is no time limit between saving and restoring. Cloud saves are kept up to 6 months.

Take a screen shot before completing the house and after, use them for when you submit a support ticket.
Arcadia
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Joined: 10 Sep 2013, 15:46

Re: Download of Cloud Save

Post by Arcadia »

I will do that the next time. It does matter now, because I just realize that going to the party boat and collected the revenue it save the game. The weird thing is it kept happen on the Island side. The first was my houseboat, now it the house I built directly in front of it.
hiser1974

Re: Download of Cloud Save

Post by hiser1974 »

The house I didn't receive any town value for was also build on the island.
I wonder if more people who have this problem are also having it only with houses build on the island.

On my iphone the automatic cloudsave never seems to work. I collect my gifts from the party boat and then check when my last cloud save is. It always is the time when I last save manually. On Android I don't have this, there the autosave works.
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katgames
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Re: Download of Cloud Save

Post by katgames »

I would never depend on automatic saves... Maybe, maybe not. I save manually in an almost obsessive fashion.
:geek:
HFN: #1 West Oceanside near Campgrounds
HH: Next to Fire Station
Still no police station in mah town :roll:
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katgames
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Re: Download of Cloud Save

Post by katgames »

Okay I looked the thread up because I am reading that the NEW thing is automatic cloud saves twice a day. That could really mess up the game if you want to reset. When are these automatic saves. I think this could be a problem. What if I'm mucking around building and planning to erase and it automatically saves for me... That's horrible. Educate me please ...
:geek:
HFN: #1 West Oceanside near Campgrounds
HH: Next to Fire Station
Still no police station in mah town :roll:
bloodcool
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Re: Download of Cloud Save

Post by bloodcool »

katgames wrote:Okay I looked the thread up because I am reading that the NEW thing is automatic cloud saves twice a day. That could really mess up the game if you want to reset. When are these automatic saves. I think this could be a problem. What if I'm mucking around building and planning to erase and it automatically saves for me... That's horrible. Educate me please ...
as long as you don't trigger the party boat or the globe button, the automatic save will not happen...
hiser1974

Re: Download of Cloud Save

Post by hiser1974 »

Perhaps also, after uploading manually to the cloud, log out of Gamecenter and/or Facebook, just to be sure?
That, together with avoiding the globe button and party boat should keep the game from auto-saving to the cloud.
Then you can mess around with building stuff and trying stuff.

I really don't like auto-anything, instead of making things easier these things only seem to mess up things.
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babhiemiao29
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Re: Download of Cloud Save

Post by babhiemiao29 »

hiser1974 wrote:-snip-
I really don't like auto-anything, instead of making things easier these things only seem to mess up things.

Super agree.. been there, done that! TT^TT

TV: 11,307,969
HFN, cat paradise, pet central : In-progress
Reindeer park: #3 East Side beside the Real State Company
HH: #21 West side just beside the starter house

I HAVE NOT UPDATED~!!
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